Team & account
Team chat and calls, roles and permissions — and keeping your account's data clean.
8 videos · 22 minutes
The big picture
Connect
Your team's own chat, built into Rentibly: channels and threads, a private channel set up from scratch, formatting, mentions, booking cards, files and voice notes, forwarding, reactions, pins, scheduled messages, your status — and calls. Shown live on a real Rentibly workspace.
Step by step
How-to: Data & Reports
6 films · 12 min · Playlist on YouTube
2:08How-to · Part 1
Importing your data
Bring a spreadsheet of contacts into Rentibly, export your data, and answer a guest's request for their personal data. Shown live on a real Rentibly workspace.
1:57How-to · Part 2
Duplicates and merging
Find guests who are in Rentibly twice, merge them into one record, and undo a merge if you need to. Shown live on a real Rentibly workspace.
2:13How-to · Part 3
Reference lists
Sources, tags and lost reasons: the lists behind your reports — and how to add your own. Shown live on a real Rentibly workspace.
2:02How-to · Part 4
Company profile and branding
Your company details, time zone and formats, business hours, signature and stamp — and the logos on everything you send. Shown live on a real Rentibly workspace.
1:37How-to · Part 5
Activity log and recycle bin
See who changed what, field by field — and bring back a record that was deleted by mistake. Shown live on a real Rentibly workspace.
1:54How-to · Part 6
API keys and connected apps
Give your own software safe access to your Rentibly data with an API key — plus webhooks and Zapier. Shown live on a real Rentibly workspace.
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Step-by-step guides
- Add a team member and set their role
- Create and manage roles and permissions
- Organise people into teams
- Set up job titles
- Set up shifts (working hours for your team)
- See who's available and set your status in Connect
- Mention a teammate in a note or comment
- Blur or change your background in a Connect call
- Fix choppy or broken call audio in Connect
- Ask Rentibly AI to do things for you
More topics
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