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Organise people into teams

Updated 13 October 2026

A team is a named group of colleagues, such as "Housekeeping" or "Reservations". Use teams to send notifications to a whole group at once, and to share reports with them.

Steps

  1. Click your name at the bottom of the sidebar, then Settings. Under Users & Access, open Teams.

    Organise people into teams: steps 1 and 2 in Rentibly, with Settings, Users & Access, Teams marked.

  2. Click + New Team.

  3. Type a Name and, if you like, a Description.

    Organise people into teams: steps 3, 4 and 5 in Rentibly, with Name, Members, Save marked.

  4. Under Members, tick each person in the team.

  5. Click Save.

  6. To change a team, open the menu on its card and choose Edit. To remove it, choose Delete and confirm.

Good to know

  • Where teams are used:
    • Notification rules: under Settings → Notifications, a rule can be sent to a Specific Team (on the Rules tab) or Specific team (on the Hub tab). Everyone on the team at the time it is sent gets it. See Set up a notification rule (e.g. email the guest before check-in).
    • Report Builder: a saved report can be shared with a team. Sharing with teams, roles or everyone needs the Share reports with the whole team permission.
  • Teams don't change what anyone can do. Access comes from each person's role. See Create and manage roles and permissions.
  • A team has no lead. Everyone ticked under Members is treated the same.
  • Only active users can be picked. A person can be in several teams.
  • Deactivating or deleting a user takes them out of every team.
  • Deleting a team doesn't delete its members. Any notification rule that sent to it no longer reaches anyone through that line.
  • You need Access on Settings in your role to manage teams.

Rentibly AI can help

  • Rentibly AI can't create or change teams yet. Use the Teams page.

Still stuck?

Open Support from your profile menu in Rentibly, or email hello@rentibly.com — we answer fast.