Last updated: May 1, 2026
These Terms of Service ("Terms") govern your access to and use of the Rentibly platform, including Rentibly Hub, the Rentibly mobile inbox PWA, hosted direct booking websites, and our marketing site (collectively, the "Service"), operated by Rentibly ("we", "us", "our").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must promptly notify us of any unauthorized access.
Paid subscriptions renew automatically until cancelled. Fees are billed in advance for the applicable subscription period. Refunds are provided only as required by law or as expressly stated in your subscription agreement. Payment processing fees charged by Stripe or other processors are passed through to you at the rate set by the processor.
You agree not to:
You retain ownership of all data you upload to the Service. You grant us a limited license to process that data solely to operate the Service for you. We do not claim rights to your bookings, contacts, properties, conversations, or financial records. See our Privacy Policy for details.
The Service connects to third-party platforms including Airbnb, Booking.com, Bayut, Property Finder, Stripe, WhatsApp Business, Google, Microsoft, and others. Your use of those integrations is subject to the third party's terms. We are not responsible for outages, policy changes, or fee changes by third parties.
We aim for high availability and target 99.9% uptime on Pro and Enterprise tiers. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by third-party providers that is outside our control.
You may cancel at any time. We may suspend or terminate your access for violation of these Terms, non-payment, or other legitimate reasons. On termination, we provide a complete data export for 30 days, after which data may be deleted.
The Service is provided "as is" without warranties of any kind. Our aggregate liability arising out of or related to these Terms or the Service shall not exceed the fees you paid to us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.
We may modify these Terms from time to time. Material changes will be notified by email or in-product. Continued use after the effective date constitutes acceptance of the revised Terms.
Questions: legal@rentibly.app
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