Operations & Tasks

The field workflow, finally tracked properly

Housekeeping after every checkout. Maintenance when something breaks. Inspections before high-value stays. Rentibly turns the field side of your business from a WhatsApp group into a tracked, assignable, attachable workflow with real SLAs.

hub.rentibly.app / operations
All open · 23
Housekeeping · 12
Maintenance · 7
Inspections · 4
Task
Property
Assignee
Due
Status
Turnover clean
Marina Pearl 1402
Reema H.
11:00
In progress
AC not cooling
Downtown Loft 8
Karim S.
Today
Pending
Pre-arrival inspection
Palm Villa B
Sana M.
15:00
Scheduled
Replace shower head
JBR 3105
Karim S.
Tomorrow
Open
Deep clean post-pet stay
Marina Pearl 1402
Reema H.
Mon
Open
Tasks

Real tasks. Real accountability.

Tasks are first-class records in Rentibly — not free-text in a chat. Assign them, set due times, attach photos and receipts, comment in-thread, and track SLA compliance per category, per assignee, per property.

  • Categories: housekeeping, maintenance, inspections, custom
  • Per-category SLA targets and breach alerts
  • Photo attachments before/after every job, stored alongside the task
  • Comments thread with @mentions, internal notes, and read state
  • Auto-generated tasks from booking events: checkout → turnover, check-in → inspection
Tickets

For when one task isn't enough

Some guest issues aren't a single task — they're a multi-step investigation. Tickets group related tasks and conversations into a single resolution thread with status, priority, owner, and full history.

  • Tickets span multiple conversations (WhatsApp + email + SMS) and multiple tasks
  • Priority levels and configurable workflows per ticket type
  • Linked tasks roll status up to the ticket automatically
  • Resolution notes attached to the booking, owner, and property for future reference
  • Ticket types are configurable — complaint, refund, damage, dispute, etc.
For field teams

An interface that works on a phone

Housekeepers, maintenance crews, and inspectors don't sit at a desk. Rentibly's task surfaces are mobile-first — installable as a PWA, with checklist-style flows, photo capture, and offline-safe submission.

  • Mobile PWA installable on Android and iOS without an app store
  • Checklist-style task views with one-tap status changes
  • Photo capture inline, with automatic property/task tagging
  • Offline-safe: tasks queue locally and sync when connectivity returns
  • Per-user availability windows and assignment rules
field app
In progress SLA · 45m
Turnover clean
Marina Pearl 1402 · Apr 7 checkout
Mark complete
+ Photo
Up next · 15:00
Pre-arrival inspection
Palm Villa B · Hassan family arriving 18:00
Tomorrow
Replace shower head
JBR 3105 · assigned to Karim

Field ops, properly equipped

🏠

Housekeeping

Auto-scheduled turnovers, deep cleans, and per-property checklists.

🔨

Maintenance

Repair tickets, vendor assignment, cost capture, attachment to property history.

🔍

Inspections

Pre-arrival and post-stay inspections with checklist templates and photo evidence.

📝

Operation categories

Define your own categories beyond the built-ins — pool service, garden, pest control.

📊

SLA tracking

Per-category SLAs with breach alerts and per-assignee performance metrics.

🏷️

Tickets

Multi-task issues grouped into a single resolution thread with priority and history.

📱

Mobile PWA

Installable field app with offline-safe submission and photo capture.

💰

Expense capture

Bill maintenance and supplies to bookings, owners, or operating expense per policy.

👤

Vendor management

Vendor contacts with price lists, rate cards, and per-vendor task history.

Be among the first

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